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                     <span>Shipping & Return Policy</span>    
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<ul>
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<p align="left">To request for a return/exchange, please read this page carefully then get your order number and:</p>
<ul>
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<p align="left">Send us message on <span style="color: #ff0000;"><u><a href="{{store url="contact"}}">Contact Us</a></u></span> page,</p>
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<p align="left">Chat with us using the <a href="https://geekprank.com/chat-screenshot/" rel="nofollow">chat</a> application on the website or</p>
</li>
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<p align="left">Send us email on <span style="color: #ff0000;"><u><a href="mailto:sample@example.com">sample@example.com</a></u></span> with order number and your concerns.</p>
</li>
</ul>
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<p align="left"><span lang="en-US">Return/exchange requests will be approved only if below conditions are met:</span></p>
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<p align="left">Item(s) still in original packing as received and</p>
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<p>Within 2 working days from received date</p>
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</ul>
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<p align="left"><span lang="en-US">Products and services in promotion are subject to exchange only not to return in case conditions in previous point are met.</span></p>
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<p align="left">Refund request for full/part of order value will be generated from our side after the approval of your return request.</p>
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<p align="left">Refund may take up to <span style="color: #ff0000;">45 days </span>base on payment method and bank used.</p>
</li>
</ul>
<p align="left"><br><br></p>
<p><strong>For Received Orders</strong></p>
<ol type="A">
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<p>Order or part of order can be returned/exchanged without applying/deducting any charges only if:</p>
<ul>
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<p>Item received is not the item ordered,</p>
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<p>Item’s specifications received is not matching specification/description of item displayed on website or</p>
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<p>Packaging of item received is damaged.</p>
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</ul>
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<p>Shipping charges and additional collecting fees will be deducted from order value if you want to return/exchange item(s) for cases other than mentioned in point A above.</p>
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<p>We will inform you regarding order or part of value (for some orders) which will be saved in your account as credit so you can use it for new orders.</p>
</li>
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<p><strong>For Requested Services</strong></p>
<ol type="A">
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<p align="left">Requests can be accepted to process a refund without applying/deducting any charges only if:</p>
<ul>
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<p align="left">Machine/device still in your site and no visit from technician is made after your request..</p>
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</ul>
</li>
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<p align="left">If the machine/device is collected from your site to be fixed in one of our service centers and you decided for any reason to cancel your request within 24 hours from collection, then collecting and returning charges will be deducted/applied on your service request.</p>
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<p align="left"><a name="_GoBack"></a> Any amount submitted while the status of the request currently is “<span style="color: #ff0000;">Processing</span>” or “<span style="color: #ff0000;">Completed</span>” is not refundable.</p>
</li>
</ol>
<p align="left"><strong>For </strong><span style="color: #ff0000;"><strong>Subscriptions</strong></span></p>
<ol type="A">
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<p align="left">Requests can be accepted to process a refund with deducting/applying management charges only if all below are met:</p>
<ul>
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<p align="left">Within 24 hours from order payment date.</p>
</li>
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<p align="left">Machine/device is not received.</p>
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<p align="left">Status of the subscription is not “Active”.</p>
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</ul>
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</ol>
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