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<p>Our customers can exchange or refund their purchases within 14 days from the date of receiving the order within the following terms and conditions:</p>
<ol>
<li>Return the relevant products in the same condition as supplied, in their original packaging and attached to the original purchase receipt.</li>
<li>The Product must be in the same condition as supply or return it if the specifications have defects or not the same.</li>
<li>Gold, socks, and underwear are not returnable or exchangeable.</li>
<li>In case of an order from outside Kuwait, the customer will be charged for shipping the product or if the customer wants to return the order due to changing his mind (can be arranged with Aramex, FedEx, or DHL)</li>
</ol>
<p>To return products, please contact  our customer service via:</p>
<p>Customer Service Number: +965 55039605</p>
<p>The method of payment and the return period - after the process of evaluating the condition of the product</p>
<p>Credit Card / Debit Card - 5 - 7 working days</p>
<p>Bank transfer in Kuwait according to service agreement - 5 - 7 working days</p>
<p>Bank transfer in the Gulf countries according to the service agreement - 7 - 10 working days</p>